Warranty & After-Sales

Clear warranty coverage builds trust and helps buyers decide faster.

At PRB Sulit Laptop, we value after-sales support and customer trust.

Warranty coverage

• 3 months service warranty
• 1 month parts warranty
• 7 days replacement

What this means

• We assist with covered issues within the warranty period.
• If there is a valid issue within the replacement period, unit replacement may be provided based on assessment and availability.
• Service support is available for qualified cases.

Important notes

• Warranty does not cover physical damage, misuse, liquid damage, or unauthorized repair.
• Battery performance may vary depending on usage, age, and unit condition.
• Cosmetic signs of use may be present on pre-owned units.
• Replacement is subject to checking and availability of equivalent unit.

For any concern, message us right away with your name, order details, issue encountered, and photos or video if possible.